Privacy Policy for Anubandh
Effective Date: 10 June 2025
Welcome to Anubandh, the official customer mobile application developed and managed by Rohan Builders And Developers Pvt. Ltd., located at 1 Modibaug, Commercial Complex, Ganeshkhind Road, Near Agriculture College, Shivaji Nagar, Pune – 411016, Maharashtra, INDIA (“we,” “us,” or “our”).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use Anubandh on Android and iOS platforms. This app is exclusively intended for customers who have purchased property from us and wish to manage their post-booking journey efficiently.
By using Anubandh, you consent to the practices described in this policy.
1. Purpose of the App
Anubandh is designed to provide a seamless digital experience to property buyers by enabling them to:
- Upload and manage documents required for Agreement
- Book appointments with the builder or customer support
- Receive updates regarding construction progress
- Access and download payment receipts (no online payment collection)
- Raise and track service requests or support tickets
2. Information We Collect
a. Personal Information
To provide core functionalities, we collect:
- Name, contact number, and email address
- Project and unit details
- Identity and address documents required for Agreement processing (e.g., Aadhaar, PAN, address proof)
- Appointment and service request details
b. Device and Technical Information
Automatically collected information includes:
- Device type, model, and operating system
- App version and device identifier (e.g., UUID)
- IP address and general usage logs
- We do not collect or store any financial information or banking credentials.
3. How We Use Your Information
We use your data to:
- Verify your identity and link your account to the booked property
- Enable secure sharing of documents required for Agreement
- Schedule appointments and notify you about status updates
- Provide access to downloadable payment receipts
- Manage and respond to customer service requests
- Improve app performance and user experience
4. Data Sharing and Disclosure
We do not sell your data to any third party. We may share your information only in the following situations:
- With trusted service providers (e.g., cloud service providers, SMS/email gateways) who are bound by confidentiality agreements
- When legally required (e.g., under a court order or government directive)
- In anonymized form for analytical purposes (e.g., app usage trends)
5. Data Security
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, misuse, or loss. These measures include:
- Secure encrypted transmission
- Access control mechanisms
- Regular security audits and system updates
Despite these efforts, no system can guarantee 100% security. We advise you to keep your login credentials secure and log out when not in use.
6. Data Retention
We retain your personal information only for as long as necessary to provide services and comply with applicable laws. If you wish to deactivate your account or delete your information, you can request on https://rohanbuilders.com/homes/rohan-anubandh/delete-account/ or contact us at it.developer@rohanbuilders.com. Certain data may be retained for legal or regulatory reasons.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your personal information, subject to legal limitations
- Withdraw consent to specific uses of your data
To exercise any of these rights, please write to it.developer@rohanbuilders.com..
8. Children’s Privacy
Anubandh is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. External Links
The app may provide links to third-party websites or external portals. We are not responsible for the privacy practices or content of these third-party services. Please review their respective privacy policies before engaging.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or app functionality. Significant changes will be communicated through in-app notifications or email. Continued use of the app after such changes indicates your acceptance of the updated policy.
11. Policy Availability
This privacy policy is available both within the Anubandh mobile application and on our app listing on the Google Play Store.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, or if you wish to raise a complaint or request data-related actions, please contact:
Grievance Officer
Email: it.developer@rohanbuilders.com
Rohan Builders And Developers Pvt. Ltd.
1 Modibaug, Ganeshkhind Road, Pune – 411016, Maharashtra, INDIA